2021 Human Capital Administration Worth Matrix Highlights Elevated ROI from PPP Diversifications and New Rent Help Instruments


MIAMI–(BUSINESS WIRE) – Nucleus Research today released the 2021 Human Capital Management Value Matrix, an assessment of the Human Capital Management (HCM) market. Nucleus evaluated HCM vendors based on the ease of use, functionality and value of their solutions to the user, naming Ceridian, Infor, Oracle, UKG Pro and UKG Ready as leaders.

Over the past year, many companies have faced declining payrolls and employee numbers, while others have seen near unprecedented growth and challenges associated with a surge in demand coupled with new demands on the work environment. As the global economy recovers, major investments are being made in HCM across all market sectors and company sizes.

“Innovations in the HCM market have been driven primarily by COVID-19 and its impact on human resources departments in various industries,” said Evelyn McMullen, an analyst at Nucleus Research. “Leading HCM vendors have invested significant time and capital to meet ever-changing reporting and compliance requirements, and have made major investments in new employee support features and tools. Some have further differentiated themselves with the addition of quick and continuous customizations for the Paycheck Protection Program (PPP) and similar benefits that require advanced and flexible reporting capabilities for businesses. ”

“The forced closure of many offices this year highlighted the inefficiencies of manual systems and ultimately crippled the defense of local HCM deployments,” said Ian Campbell, CEO of Nucleus Research. “Since many companies have little or no time to prepare for remote work, the value of the cloud with its access and update capabilities was clear from the start.”

While other companies’ market reports position vendors based on the analyst’s opinion, the Nucleus Value Matrix ranks vendors based on analysis of actual end-user experiences that add value to customers. The matrices are intended to help a buyer evaluate a short list of vendors and select the solution that will provide the greatest return on investment for their specific needs.

The full report can be found at: https://nucleusresearch.com/research/single/hcm-technology-value-matrix-2021/

About nuclear research

Nucleus Research is a global provider of investigative, case-based technology research and advisory services. The company’s ROI-focused research approach provides unique insight into the actual results that technology solutions are delivering. This allows companies to overcome the marketing hype to understand real business value and choose or innovate the best technology solution for their environment. Please visit NucleusResearch.com for more information.