Keep communication between your office and work on site in sync with field service management software. With digital solutions such as cloud-based technology and AI-supported customer relationship management (CRM), you can automate and optimize the tasks of your business operations.
Get started now with our list of the best field service management software.
Range from $ 49 to $ 279 per month
1. Best for Growing Field Service Companies: Jobs
Jobber is an all-in-one cloud-based field service and landscaping platform. With Jobber, you can easily organize your operations, build a loyal customer base, and expand and scale your business.
Functions such as CRM functions, planning and shipping, invoicing, customer tracking, online booking, offers, marketing and credit card processing make it easier to operate your entire field service business via the Jobber platform. It has an equally powerful mobile app with which you can easily synchronize and switch between the home office and the field service.
Jobber is perfect for the growing business. Targeted email and postcard marketing campaigns will help you get your name out there, while the powerful analytics and reporting tools make scaling a breeze.
Jobber offers a free trial with no contracts or credit cards. Sign up here to get started today.
2. Best for improving customer service: ServiceTitan
ServiceTitan is cloud-based CRM software for field service companies of all types. Companies in industries such as landscaping, pest control and water treatment rely on ServiceTitan to increase sales, streamline operations, provide real-time insights and analytics, and impress customers.
ServiceTitan offers a variety of features to improve customer service and build your customer base. Tools like answering call bookings in service style and customer service agreements for recurring appointments make it easy for your customers to schedule. With ServiceTitan Mobile you can even offer your customers on-site financing.
ServiceTitan gives you a clear overview of your return on investment (ROI). The Marketing Scorecard divides your campaigns by sales so you can see which ads lead to each job.
ServiceTitan offers interested contractors personalized demos. Get yours today.
3. Best for improving technician productivity: FieldEdge
FieldEdge is software that helps business owners, technicians, and office team members make the most of their workday. FieldEdge has more than 40 years of experience in industries such as HVAC, plumbing, electrical, locksmithing, and equipment repair.
FieldEdge provides analytics for all of your technicians and customer service representatives to help you improve direct training and management. And tools like price books and customized good-better-best comparisons for customers increase your successful sales.
Pricing: Contact for prices
4. Best for improving field mobility: simPRO
The simPRO field management software was developed to optimize the workflow. The software automates your workflow, optimizes your mobility on site and generates detailed, current financial and project analyzes.
It’s a CRM that allows you to keep track of all customer communication. The simPRO software dashboard allows you to efficiently plan and dispatch all of your teams and devices.
With the simPRO Mobile app, you can do all of this on the go to maximize on-site mobility. Manage your jobs, create on-site quotes to sell more when the opportunity arises from the app.
With simPRO you can also create and issue invoices with convenient templates on site – you can even process payments on site. Schedule a free simPRO software demo today to get started.
Pricing: Arrange a consultation for tailor-made prices
5. Best for on-demand pricing: field code
Fieldcode aims to combat cost reduction and climate positivity through functions such as route optimization. With Fieldcode you won’t find any fixed or package prices. Instead, you pay per “intervention” every time you use Fieldcode software to complete an order.
This is especially useful for smaller businesses or industries with significantly slower seasons and time intervals.
Fieldcode is heavily focused on carbon footprint through its own technology and the support of other companies leading this effort. If you’d like to see what Fieldcode can do, turn on the weekly live demo or schedule a personalized demo here.
Pricing: USD 1 per intervention
Important functions of the field service management software
The following functions are high priorities for most field service companies:
- Integrated workflow with automated task and operations management
- Effortless planning and shipping tools
- Integrated CRM, including quotes, follow-up, and other customer communications
- A solid mobile app
- Powerful analytics and insights
- Targeted and intelligent marketing and growth tools
- Integration with other software such as Quickbooks
Advantages of the field service management software
Task management software seems like another thing to juggle with. However, the field service management software offers the following advantages:
- Manage your entire operation as a synchronized unit
- Increase on-site mobility by automating tasks such as scheduling, shipping, timesheet tracking, quoting, invoicing, payment processing, and more
- Offer your customers the best experience with tools like SMS notifications, faster response times, automatic follow-ups and much more
- Automated, intuitive marketing tools
- Scale your growing business with useful business analysis, insights, and reports
Field Service Management Software costs
How much you should spend on your field service management software depends on several factors, including the size of your business.
Here are the average costs based on our partners’ subscription prices:
For small businesses: From $ 29 monthly
For medium-sized companies: From $ 99 monthly
For large companies: Starts at $ 199 monthly or custom plans for enterprise-level operations
Automate and optimize your field service business
To run a successful field service business, multiple balls must be juggled at the same time. To keep them all up in the air with ease, invest in field service management software to automate your operations and grow your sales and customer base.
Don’t wait to fall behind the competition. Contact one of our experts now for the best field service management software.
Best methodology for field service management software
Benzinga analyzed the top field service management software by industry and closed the list with those with the best attributes. We prioritized pricing, features, and scalability. We also considered mobile app availability and customer reviews.